Shipping and returns
As easy as possible.
Here at Pro-Earth, we stock and ship certain items from our Canadian warehouse. Handling times may vary from 1-3 days and shipping terms are determined by your method of choice.
Other products are not held in stock and may result in a longer shipping time, no greater than 30 days.
Regardless of where your order is shipping from, we guarantee shipping and order accurecy.
When receiving your order, we ask that you please inspect the accuracy of it and contact us immediately if you have concerns or to inquire about returns and reimbursements.
If the product does not correspond with your order (color, size...) we will be offering a full reimbursement. Goods may be required to be returned to us unused.
If you are sending us a return request, please do so by email (firstname.lastname@example.org) and include order details and pictures of the product in question for a timely response.
We strive to make it as easy as possible for all our customers.